Privacy Policy
At Sparksbox, we take your privacy seriously. This policy explains how we collect, use, protect, and respect your personal information. We believe in transparency and giving you control over your data.
Last updated: January 26, 2025
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide:
- Contact information such as name and email address through our contact forms
- Project details, business information, or other content you share in communications
- Preferences you set regarding marketing communications and cookie settings
Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical data including IP address, browser type, device information, and operating system
- Usage data such as pages visited, time spent on pages, and navigation patterns
- Cookie data and similar tracking technologies (see our Cookie Policy for details)
Legal Basis for Processing
We process your personal data based on consent (for marketing and non-essential cookies), contract performance (when providing services), legitimate interests (for business operations and website improvement), and legal obligations where applicable.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Contact information is typically retained for up to three years after last contact, while analytics data may be anonymized after 14 months. You can request deletion at any time.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to your inquiries, provide requested services, and communicate about projects
- Website Improvement: To analyze how visitors use our site and enhance user experience
- Marketing Communications: To send you updates, insights, and information about our services (with your consent)
- Security and Fraud Prevention: To protect our website, services, and users from malicious activity
- Legal Compliance: To fulfill legal obligations and protect our rights
How We Share Your Information
We respect your privacy and only share your information in limited circumstances:
- Service Providers: With trusted third parties who help us operate our website and business, such as hosting providers, analytics services, and email platforms. These providers are contractually obligated to protect your data.
- Legal Requirements: When required by law, court order, or to protect our legal rights and those of others.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition, though we will notify you if your data becomes subject to a different privacy policy.
- With Your Consent: We may share your information with other parties when you explicitly authorize us to do so.
We never sell your personal information to third parties.
How We Protect Your Data
Security Measures
We implement industry-standard security measures including SSL encryption for data transmission, secure hosting infrastructure, regular security audits, and access controls to protect your information.
Data Storage
Your data is stored on secure servers with restricted access. We use reputable hosting providers that comply with international data protection standards.
Access Controls
Only authorized personnel have access to personal data, and they are bound by confidentiality obligations. We regularly review and update access permissions.
Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities in accordance with applicable laws.
Your Privacy Rights
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
When you click on a third-party link, you leave our site and this privacy policy no longer applies.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website with a new "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal data, or if you would like to exercise any of your privacy rights, please don't hesitate to reach out.
Contact Us